Effective 13 November 2026.
Information you provide
Account registration records an email address, display name, date of birth, UK eligibility and acceptance of the current Terms and Privacy Policy. Passwords are stored as salted hashes. Guest sessions use a random session identifier.
Play and preferences
We record fictional-credit activity, game outcomes, saved favourites, account controls and preferences needed to run the service. Security rate limits help prevent misuse. No payment information is requested.
Help and recovery
Help requests store a reply address, topic, message and private reference. Recovery uses a short-lived single-use token, with its digest stored for validation. Never send passwords or identity documents in a help request.
Storage and retention
Sessions expire after 30 days. Recovery tokens expire after 30 minutes. Account and activity records are retained while needed for the account, service integrity and resolving requests. Use Guest Help for access, correction or deletion questions; retention requests are assessed alongside security requirements.
Cookies and external services
Essential cookies provide session security and preferences. No advertising or analytics trackers are active. See the Cookie Policy for the actual storage inventory.